The best ready-to-heat meal service I’ve found so far.
If you are on Facebook, chances are that you’ve seen ads for Shef*. It’s a ready-to-heat meal delivery system, where the catch that the meals are individually made by home cooks in their own homes, rather than in large, industrial facilities. That can have both pros and cons, but it’s quickly become my favorite of the ready-to-heat meal services. While we’ve had a couple of duds, overall the meals we’ve gotten have been far superior to ready meals from supermarkets (including places like Costco and Trader Joe’s) and they’re even better that the meals I’ve gotten from Cook Unity. They’re also the same price or cheaper, and have turned me into an instant Shef fan.
Shef works similarly than other meal kit services, though it has a much clunkier website. In order to use it, you need to enter your zip code and then create an account. You will choose your delivery date and how many meals you want to get, as well as how many servings each meal should be. You will then get a list of chefs – including a small photo, first name and surname initial – and a list of the dishes they offer. You then select which dishes you want to get. You are then prompted for side dishes and finally for your credit card information. You will get e-mails and texts the day your order will be delivered mentioning the time period (something like 3 hours) where the meals will arrive. So far, all of mine have arrived within the promised time.
Shefs are local to you, and what they offer will thus depend on where you live. I’ll be reviewing the dishes served by my local shefs, but obviously they will be different for you if you don’t live in San Leandro or nearby. Shef has made a particular effort to recruit immigrant cooks – and originally, immigrant women cooks, thus the name -, and they have been particularly successful with Indian and other Asian cooks. If you love Indian and/or Asian cuisine, Shef is definitely the service for you. If you don’t, this is your opportunity to learn to love it. There are a few other cuisines represented, though not many (so far, at least).
One of the things I love about Shef is that the food is delivered in reusable cold bags with frozen water bottles instead of freezer packs. As far as I can tell, the bottles are sealed so you can drink them. But it also means no waste. Dishes do come in plastic containers (the same type used for take out food), though one of my shefs uses compostable containers (but plastic lids). Of all the services I’ve used, I’d say this is the greenest one.
The HUGE disadvantage of Shef, is just how clunky their website is, and how difficult to use. As I mentioned, you have to sign up to even be able to see the menu. Once you choose a plan, there is no way to change it. You basically have to cancel it, and then re-subscribe. This is true even if one week you want to order side dishes, and the next week you don’t. If you order then once, you are stuck ordering them again unless you cancel and resubscribe.
There is also no way to review individual dishes – you are prompted to review your whole order, and then the scores apply to each dish in that order! That makes absolute no sense – just don’t rely on the scores as they mean nothing.
I haven’t had to contact customer service yet, but I’ve read it’s pretty clunky as well. I will report more when I try it.
Fortunately, subscribing and unsubscribing is easy – as long as no coupon is involved. I couldn’t do it my first time because apparently the coupon they were advertising on Facebook had maxed out. The prices are reasonable enough – lower than take out for a similar amount of food – that I don’t mind paying full price.
Another disadvantage of Shef is that because the dishes are cooked in a home kitchen and cooled in a home refrigerator, they really need to be seen as leftovers – so you should eat them within a couple of days of getting them. I have frozen two so far, and will report on how this goes after I defrost them and eat them.
So far, I’ve gotten the following dishes. The checkmarks are to remind me which to order again (blue ones to get for Mike)
AMERICAN
Shef Stacy L.’s Crispy Southern Fried Chicken
Shef screwed up for me this week and sent me two dishes I didn’t order instead of two I did. One of these was what I presume is Shef Stacy L.’s Crispy Southern Fried Chicken. It came with mashed potatoes and corn.
The dish didn’t work for me. I found the chicken was nice and crispy but the piece of chicken I ate had a disconcerting sour taste. I’m not sure if it’d gone bad (I didn’t have intestinal problems later, so I’m going to guess it didn’t), or if it’s something in the ingredients. In any case, I wouldn’t want to eat it again. My husband had the other piece and didn’t find it sour.
I was hoping that the mashed potatoes would be the saving grace, but they were impossibly salty. My husband agreed. The corn was just corn. I would definitely not order this again, as you can get better fried chicken at the supermarket for less.
Shef Stacy L.’s Fried Bbq Chicken Plate
This dish I actually ordered. I was intrigued by the idea of both frying and bbq’ing chicken. As it turned out, the extra step of frying was unnecessary. The chicken was moist, so there is that, and it had a nice flavor – but nothing to write home about. It was just a little bit spicy. It came with overly salted mash potatoes and corn. I don’t think we’d order it again.
BURMESE
Shef Thazin H.’s Burmese Style Lamb Curry With Potatoes ✔
This was a fairly generic meat and potatoes stew. I wouldn’t call it a “curry” per se, in the sense of the spices and flavor profile that the word “curry” usually alludes to. However, according to my notes from when I cooked this dish myself years ago, this is precisely what it’s supposed to taste like: homey. As someone who likes meat and potato stews, I was pretty happy with it. The portion was generous.
Shef Theint E. Basil’s Lemongrass Chicken
This dish was OK. I enjoyed eating it, though I don’t see myself craving it. I think it might be better at a different time of year when basil is brighter/fresher – as it had a slightly bitter taste. It could have used a tad more sweetness, but the spiciness level was good, medium-mild, I’d say. It was an adequate portion. I might order this again.
CHINESE
Shef Mak M.’s Taiwanese Braised Pork Rice Bowl ✔
This was really a very simple dish, just ground (or maybe chopped) pork on a bed of white rice, but boy, was it delicious. The pork had been braised in a delicious sauce (though none of it was in the dish), and it had a very intense, well balanced flavor. I couldn’t really distinguish any of the flavors (soy? five spice?), but it was just good. The flavor was intense enough that it married very well with the plain rice. I’d order this again.
ETHIOPIAN/ERITREAN
Shef Frehiwot K.’s Meat Combo ✔✔
This plate of food was absolutely delicious. It didn’t taste that much like the Ethiopian food I’ve had at restaurants or cooked myself, perhaps because I asked for “mild” (and yes, everything was mild) – but it was very, very good and addictive. So much so that I had it again the next week.
Shef Frehiwot K.’s Beef Stew (kay Sega Wot) ✔✔
After getting the combo twice, I decided to go for the kay sega wot by itself. It was delicious, but spicier than the meat combo. I actually think I prefer it mixed in with the chicken. This one did remind me far more to the Ethiopian food you get at restaurants. Still, it was sooo good.
EUROPEAN
Shef Izabela P.’s Beef Stew (Polish Goulash) ✔
This beef stew tasted exactly what you expect beef stew to taste. It was meaty and rich and very homey. The meat was a little chalky, but I have the same results when I make stew, so I’m not going to blame the cook for this. The portion was fine, though it could have used a couple more pieces of meat. There was a lot of sauce, so get some rice to soak it up. I’d order this again.
Shef D C.’s Pollo Al Ajillo – Spanish Garlic Chicken ✔✔
This was a delicious, homey dish. It consisted of three drumsticks, deliciously garlicy, in what I think was a sauce that was thickened with flour, giving it a smooth texture. Not that there is much of a sauce, but whatever remains from it. I ordered it again and enjoyed it just as much.
Shef D C.’s Irish Guinness Beef Stew ✔
This was a good, basic beef stew. Not as good as a tomato based stew, but that’s not the chef’s fault. The meat was tender but a little chalky (typical for beef stews). I’d order it again.
Shef D C.’s Beef Osso Buco ✔
Another winner from Shef D C. The osso buco meat was extremely tender and the dish was very flavorful. It was, perhaps, too intense, but I had frozen it previously and was heating it up from a semi-frozen stage and overheated it a bit. The sauce really needs a starch to absorb it, so plan on eating this with something.
INDIAN
Shef Wayne F.’s Butter Chicken
This plate came in a 16 oz container, which is the container size you get at most local Indian restaurants when you order take out. The dish, however, contained relatively little chicken – it was mostly sauce. The chicken came in large chunks, but was tender enough that it came apart when cut with the fork. Unfortunately, the chicken itself lacked seasoning.
The sauce was just OK – somewhat better than jarred butter chicken sauce or the ones that come in frozen entrees, but not nearly as good as the best butter chicken sauces from our favorite Indian restaurants. It had some disconcerting bitter notes, that I couldn’t quite place, and it was a bit too acidic. It was only slightly spicy, which was to my taste. I wouldn’t order it again, but I didn’t mind eating it.
While I’d say there is only enough chicken for one meal, there is enough sauce for another half-meal if you eat it with rice or naan bread. For the price, I think I’d order it at a restaurant instead.
Shef Geetwani R.’s Butter Chicken ✔
Our second attempt at butter chicken was more successful than the first. This was a spicy dish, what one would normally call “medium” at a restaurant. Mike ate it and liked it, though he didn’t think it was restaurant quality but he’d have it again.
Shef Sukhdeep K.’s Butter Chicken ✔
Our third Shef butter chicken is, so far, the winner. While the sauce was on the thin side and the dish could have used a little more chicken, it was very tasty – almost restaurant quality. It was mildly spiced. You definitely need rice to eat this with. Most importantly, my daughter liked it and would want it again.
Shef Vanita Yadav M.’s Andhra Chicken Curry (Kodi Kura) ✔
I gave this curry the old college try, but after a few bites, I just had to abandon it. It was way, way too spicy for me. In a restaurant, it would probably be described as somewhere between medium and hot. This is a pity, because the curry was very good. The chicken was so moist and tender that I actually thought it was lamb, and there were lots of it. I tend to prefer sweeter curries, this definitely was not that, but the flavor was complex and developed. It did not taste of curry powder, garam masala or anything of the sort. In all, a very successful dish even if I couldn’t eat it.
Shef Shilpa P.’s Kolhapuri Sukka Chicken
This was a very garam masala forward dish, slightly spicy – in the way garam masala is – but not particularly complex. The chicken was tender but also very bony, so a pain to eat. I’ve made Kolhapuri lamb before, and this dish reminded me of that. Mike liked it, though he wished the chicken was boneless. I’m not huge on garam masala, so I wouldn’t order it again. Mike probably wouldn’t either.
Shef Amit R.’s Pahadi Chicken Curry ✔
This was a nice curry. I tasted like your regular Indian curry – made from spices, not curry powder. It didn’t have any sweet notes, so given a choice, I’d go for a korma or a tikka masala (or a pasanda!). But as far as regular curries goes, this is a good as you can get in a restaurant. It was very mildly spiced.
JAPANESE
Shef Masanori T. Chasyu’s Curry Over Rice – Japanese Braised Pork Belly Curry
This dish consisted of a rice and curry sauce with three short strips of pork belly. The pork belly was tender and tasty, but there was so little of it (the equivalent of 1 1/2 slices of regular bacon) that the dish is really just rice and Japanese curry. The curry tasted like what you get from a Japanese curry cube, which is pretty good but otherwise generic. It did include half a carrot slice and a pepper. I wouldn’t get this again given how little protein it had.
KOREAN
Shef Aejung S.’ Bulgogi Korean Ribeye Beef With Rice
I was very disappointed on this dish. I love bulgogi. I make bulgogi frequently (at least, when I’m cooking). It’s a pain to cut the meat (though you can buy shaved beef, and this is clearly what Shef Aejung has done), but it’s otherwise not too laborious to make. You let it marinade and can pan fry it as you go – or just cook it all at once, and then reheat it. But the secret, the basis of bulgogi is the marinade – and this marinade just wasn’t there. The beef barely had any flavor. It also had barely any veggies – some shredded carrots but maybe a couple of onion strips. Not that more would have improved things, as either the marinade he used was flavorless or, more likely, they were not marinated for very long. The portion had a fair amount of meat and it came with white rice, but without any sauce, there was little point to it. I wouldn’t order it again and neither should you – just your make your own bulgogi.
MEDITERRANEAN / MIDDLE EASTERN
Shef Quynh Sophie E.’s Kafta Potato Stew ✔
This was a very homey dish, just kofta and large chunks of potatoes in a thin tomato based sauce. It was good and very satisfying. Not something you’d have at a restaurant, but that’s the point of Shef – homefood. I’d get it again.
VIETNAMESE
Shef Victoria S.’s Caramelized Spare Ribs ✔
This dish came in several containers, and I didn’t realize that I was supposed to put them together into one until after I had eaten the actual spare ribs and looked at the picture of the dish online. Basically, it comes with a tub of spare ribs, one of sliced tomatoes and cucumbers, another with two hard boiled eggs and a final one of rice (white, not seasoned as in the website photo), and you are supposed to put it together into a plate. Together, they form a substantial plate of food – the ribs alone might be too little for a meal, though they are so rich, that I wouldn’t have been able to eat any more of them.
The ribs were very tender and tasty, but only slightly sweet and they had a tad too much fish sauce. Each bite is mostly bones or tendons which makes it a bit difficult to eat. But the flavor was there. Mike, in particular, really liked them and would want to order them again.
Shef Phuoc V.’s Garlic Honey Glazed Grilled Chicken And Garlic Rice ✔
This was a pretty basic dish, but very homey and tasty. The flavors were not gourmet, but they were pleasant, and garlic rice is addictive. I’d have it again.
WEST AFRICAN
Shef Sarjo B.’s Peanut Butter Stew (Domoda) ✔
Mike liked it. He thought the sauce was very peanut buttery and the meat was tender and moist. He’d have it again. I just tasted the sauce and I felt the one I’d made was better, this one was missing some umami flavor.
I also got the naan and the chapati side dishes. The naan wasn’t very good – it tasted like not-very-fresh white bread. Frozen naan is preferable. The chapati was fine. Chapati is not my favorite kind of flat bread, but at least this one tasted like what you get from restaurants.
Shef Sarjo B.’s Yassa Bone-in Chicken ✔
This dish was absolutely delicious. Yassa is one of my favorite dishes, and I have made it many, many times since I first started cooking over three decades ago – but this one was far better than any of mine. I don’t know what the secret is, though I did think I distinguished some mustard notes, and when I make it again I’ll see about adding some mustard. In any case, I really enjoyed it. There were a few problems, however.
First, as you can see from the photo, the chicken wasn’t cooked through. While chickens today are safer than in the past, there is always the risk of salmonella, and home cooks, as well as professional ones, should make sure the chicken is fully cooked. Second, the portion only came with one chicken drumstick – that was definitely not enough protein for a meal, even a lunch. The cook should add a second drumstick or a thigh. Third, the dish was too spicy for my taste. At an Indian, Thai or BBQ restaurant, this dish would be characterized as “medium spicy” and it’s just at the edge of what I can stand. To eat the onions – and boy, were the onions delicious – I had to add some rice. So when I order it again (and I will, despite these caveats), I’ll have to make sure I either order a side of rice or that one of the other meals comes with some.
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